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AI-ticulate Suite · Help v9.0

Legal

Privacy Policy

Effective Date: March 14, 2026  ·  Last Updated: March 14, 2026

We are committed to being transparent about how we collect, use, and protect your information. This policy explains our data practices in plain language.

1. Information We Collect

Information you provide directly:

  • Account information (name, email address) obtained through OAuth sign-in (Google or Manus)
  • Profile content you create: writer voice profiles, context blocks, Mind Documents, psychometric assessment responses, memory entries, and reference documents
  • Waitlist signup information, including email address and any UTM parameters captured from the URL you used to sign up
  • Payment information processed by Stripe — we do not store card numbers or CVV

Information collected automatically:

  • Usage data such as pages visited, features used, and session duration
  • Device and browser information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies used to maintain your session and analyze usage patterns

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Service
  • Process your AI profile data to generate prompts, specs, and recommendations
  • Manage your account, subscription, and billing
  • Send you transactional emails (account confirmations, billing receipts, important service updates)
  • Analyze usage patterns to improve features and fix issues
  • Respond to your support requests
  • Comply with legal obligations

We do not use your profile content or psychometric data to train AI models without your explicit consent. We do not sell your personal data to third parties.

3. How We Share Your Information

We share your information only in the following circumstances:

Service providers:

We work with trusted third-party vendors to operate the Service, including Stripe (payments), AWS S3 (file storage), and analytics providers. These vendors process data only on our behalf and are bound by confidentiality obligations.

Legal requirements:

We may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of AI-ticulate, our users, or the public.

Business transfers:

If AI-ticulate is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

4. Third-Party Services

The Service integrates with the following third-party services:

ServicePurposePrivacy Policy
Google OAuthSign-in authenticationgoogle.com/privacy
StripePayment processingstripe.com/privacy
AWS S3File and asset storageaws.amazon.com/privacy

5. Data Retention

We retain your account and profile data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes. Waitlist data is retained until you request removal or the waitlist program ends.

6. Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), secure session management, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorized access to your account.

7. Cookies

We use cookies and similar technologies to maintain your authenticated session, remember your preferences, and analyze usage patterns. You can control cookie behavior through your browser settings. Disabling cookies may affect your ability to use certain features of the Service.

8. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at [email protected] and we will delete it promptly.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Export your profile data in a portable format
  • Opt out of non-essential communications

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To submit a CCPA request, contact [email protected].

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the Service. Your continued use of the Service after the effective date of the updated policy constitutes your acceptance.

12. Contact

For privacy-related questions or requests, contact us at:

Email: [email protected]

Website: aiticulate.io